An Atlanta-based wholesale IP service provider was experiencing high temperatures in its main server room. As a tenant in a 10-story high-rise in downtown Atlanta, our customer was at the mercy of the landlord’s unreliable central chiller system. High temperature alarms in our customer’s server room were a frequent occurrence. The Atlanta location was a critical hub for its telecommunication, Internet service provider and application service provider customers.

NuTemp received a call at 1:00 AM, on a January night, from the Night Operations Center (NOC) manager. The temperature in their server room was 90°F and rising, causing temperature alarms to signal collocated customers across the country. NuTemp responded and delivered two 1-ton spot coolers within an hour and a half of the initial call. Temperatures in the room fell to normal levels. Over the course of the next few weeks, NuTemp eventually installed eight 2-ton spot coolers to provide uninterrupted cooling for 5 months, until a new, permanent air conditioner was installed.

NuTemp’s 24/7 availability, kept our client’s server room from shutting down due to high temperatures. Our client was able to maintain uninterrupted service along its 20,000 mile leased backbone network.