A routine Tuesday morning at a Kentucky cold storage warehouse became anything but routine when the central refrigeration system failed. As a frozen food warehouse for some of the nation's largest food distributors and restaurant chains, the Company had the responsibility of keeping its clients' products frozen 24/7.

That fateful Tuesday morning, a failure of one component of the refrigeration system rendered the entire plant inoperative and the warehouse temperatures started to rise. The first step was to move the product to refrigerated trucks to prevent losses, but that made the flow of product in and out almost unmanageable. To further complicate matters, the Company wanted to replace the old refrigeration system rather than attempt to repair it, necessitating a longer-term temporary solution.

The calls started going out to rental companies, including NuTemp's Midwest Regional Manager, Mike McGushin. "I knew this customer was calling a number of companies," says Mike. "However, NuTemp had the right equipment for the job, the technical resources to manage it, and very competitive prices."

What the customer wanted was to lower the cold storage temperature to 0°F as quickly as possible, and maintain it there until the permanent equipment could be replaced. To solve the problem for the customer, NuTemp brought in a 300 horsepower low temperature chiller to supply -30°F brine to 2 specialized cold storage air units with electric defrost, and a second chiller pressed into service as an air cooled condenser. NuTemp also supplied all electrical cable, circulating pumps, expansions tanks, and interconnecting brine piping. The result was a complete system in parallel with the customer's permanent system that kept the storage warehouse at 0°F and allowed uninterrupted work on the permanent equipment.

In order to simplify the equipment installation process for the customer, NuTemp had 2 technicians at the customer site the day the equipment arrived. They worked hand-in-hand with customer electricians, pipe fitters, and refrigeration technicians to ensure proper installation and maintenance of machines. NuTemp technicians also commissioned and started up all the equipment. Equipment was on-site and running within 36 hours of the first customer phone call.

"As we proceeded to help the client with their cooling needs, we worked long 16-hour days to really make sure we fulfilled the job we were there to do," explains Mike McGushin. "As a result, our rental refrigeration system was the perfect substitution for the failed refrigeration system and the client was satisfied."

NuTemp/Longville is a worldwide leader of specialist utility rental equipment with over 60 offices in North America, the United Kingdom, Europe and Asia-Pacific. We serve a wide cross section of markets including manufacturing, industrial, commercial, governmental, and institutional. Our rental products include chillers, cooling towers, air conditioners, spot coolers, air handlers, dehumidifiers, heaters, generators and diesel driven pumps. Our seasoned staff of sales and application engineers can develop a quick solution to your temporary utility requirement.